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Questions and Answers

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Email Dashboard (06/08/12) - Minh

Does not let you add a new email account. Please advise.


Quick Launch Admin (06/08/12) - Minh

QuickLaunch admin does not have the “create new properties”  or “create new prompts” buttons in Application Definition

 

Time is off (05/23/12) - Minh

When writing blog, the publish time is 5 hours behind Mountain Time. Could you please check on this?

CampusEAI Response: This has been taken care. Please review and let us know if you have any questions.

 

Automatic send email to group members when a wiki entry or blog entry is added or updated (05/15/12) - Minh

I enabled this function but it didn't seem to work. Please advise.

CampusEAI Response: This has been taken care for Wikis. Individual users will have to subscribe to the wiki. Email Notifications will go out as and when child pages are created and updated. Email notification will not go out if only the Front page is edited or comments are added. Let me know if you have any questions

 

Banner 500 Error (05/21/12) - Justin

Hello Vikram, What is our current status on Banner? Are your Banner people still trying to resolve the 500 error? Do you need anything from our Banner team?

 

Margin is off (05/23/12) - Minh

Margin is off grid and goes outside of text box.

CampusEAI Resposne : We cannot replicate this issue on any of the browsers. Please confirm on which browser you are experiencing this issue.

Minh: Firefox 12.0

 

WYSIWYG Editor (05/15/12) - Minh

Displays a warning messeage Unknown 'toolbar item "YouTube"', please advise

CampusEAI Response : This has been fixed

 

Paste from Word (05/11/12) - Bonnie

Cannot use paste from Word funtion, display error

CampusEAI Response: This works fine in Firefox. In IE you will have to use the paste from word icon in the editor

 

Event calendar (05/10/12) - Minh

Does the event calendar delete old entries (expired events) or do we need to delete them manually?

CampusEAI Response: This is a manual process.

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Hello Vikram, What is our current status on Banner? Are your Banner people still trying to resolve the 500 error? Do you need anything from our Banner team?

Posted on 5/21/12 7:00 PM.
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Justin,
As discussed today, we will send you the SOW for the BANNER INB/SSB trouble shooting hopefully by EOB 5/25

Thanks,
Vikram

Posted on 5/24/12 1:46 PM in reply to Justin Liles.
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Staging Enabled