Contact Information Contact Information

Report a Problem

To help us improve MyENMU Portal, please report any problem you have experienced with the My ENMU Portal. Samples of issues are:

  • Login problems for MyENMU Portal
  • Cannot log into Banner
  • Cannot check Grades
  • Broken links

Please email or call the ITS helpdesk at 575.562.4357 (HELP)

Forgot My Password

Please use the password reset tool or call the ITS Helpdesk at 575.562.4357 (HELP) to have your password reset.

Frequently Asked Questions (FAQs) Frequently Asked Questions (FAQs)

Q: How do I login?

MyENMU Portal uses the network login as the username and your ENMU ID number as the password. This information is usually given to you when you first register for classes at Eastern.

Q: I forgot my username and/or password, what can I do?
Generally your username is your last name and your first initial, this is the same as your computer login. The username is always in lowercase. For example, Jason Beach might have a username of beachj.

If you are still unable to find the correct username, please call the ITS Help Desk at 575.562.4357 (HELP).

To reset your password, please call the ITS Helpdesk at the number above or go to the password reset page. You will need your student ID number to reset your password

Q: How do I login to Blackboard?

Click on the Blackboard image in the Quick Launch area on the left side of your home MyCampus Portal page.

Q: I heard the word "portlet" used. What does that mean?
Portlets are small web applications that run in a portion of a web page.

The pieces or parts of a portal page, such as the news feed, the current weather, or the Web search tool, are referred to by several different terms: portlets, services, channels, tools, etc. We tend to refer to them on this project as "portlets" because it seems to be a clear term, but we often use the word services or tool to convey the idea that something is useful when delivered to the portal.

Q: Why do I receive a message about secure and non-secure items when I use myENMU Portal?
Some of our portlets pull in information from external sites (RSS feeds / Top Stories, weather, verse of the day, etc.) and this information is not encrypted. That's what generates the warning. All information retrieved from the myENMU Portal systems are protected with encryption. (Basically you just have to click to acknowledge the message.) 

Q: Enable Mixed Content
Using Internet Explorer 7 or higher and experiencing a pop-up on every page? You'll need to Enable Mixed Content. To do this, click (Tools-> Internet Options-> Security-> Internet-> Custom Level-> Miscellaneous) and select 'Enable Mixed Content'.

Q: Why are some MyENMU Portal Pages coming up blank? 
If the pages are pulling in information from other sources, by default, FireFox blocks the content. If a page comes up blank when you are using FireFox, in the URL bar, just to the left of the address and the picture of the globe, there is a picture of a shield. If you click on the shield, it will bring up a dialog box that will allow you to stop blocking the content for that site. After you change that setting, content should show as expected. 

Q: Quick Launch
Various buttons/Icons are available to provide quick links to the most commonly used applications. These are placed on the top left hand corner of the Home page and are also called as ExternalApplications.

In most cases these will be Single-Sign-On to allow you gain access with only one username and password.

Some of these might also be configured to be Non-Common sign-on i.e. when you click on icon of a Non-Common sign-on application, the application will ideally open in a new window and the user will be prompted to enter their Username and password (user credentials) for that application.

 Q. Communities / Organizations / Clubs
The purpose of organizations is to enhance student learning and the quality of campus life, to assist in the retention of students, to foster collaboration and personal development, to promote an environment in which cultural diversity is valued and respected, and to improve the overall educational experience of students. MyENMU Portal offers a holistic Enterprise approach to integrated organizations, site content management and web services. We are pleased to provide assistance in all aspects of the organization from program planning to student organizations, as well as college departments.

Joining an Organization: View an organization's public page to find out how to join or associate, or click available communities below.

Starting an Organization: To start a moderated community / organization email for more information. Your organization can be automatically populated based on system attributes, by invitation or through open application.