Employee Training Resources
Your ENMU Digital Home:
SSB and submitting Work Orders:
Position dependent training:
IMPORTANT NOTE :
Make sure to not give your password to anyone. ITS will never ask for your password unless it is related to an ongoing technical issue initiated by you. IN NO OTHER CIRCUMSTANCES should you ever give your password to anyone, EVEN IF you think they are 'someone important', it is 'someone higher up in your chain of command', or they 'are a student worker/employee of the University.'
Additionally, there have been multiple cases where an external website being compromised has led to an ENMU member being compromised because they reused their password. Make sure your ENMU password is unique and never use it for anything else but your ENMU account.
Remember, per University Policy 60-1-16 & 60-6-2-F "Unauthorized use of an employee's access passwords may be considered criminal activity and treated as such. [See New Mexico Criminal Code, NMSA 1978, § 30-45-1 to-7 (1989 as amended through 2006")]
Related University Policies:
Submitting Help Desk Tickets
Submitting Help Desk Tickets:
For Distance Learning technology help for Mediasite and Canvas, you can reach out to firstname.lastname@example.org or call them at (575)562-2165
Please use the snipping Tool when submitting a ticket to email@example.com . It assists us in helping you in a more rapid manner since it allows us to see what you are seeing, and to know what area of the software you are encountering the problems in. This tool can be found by searching 'Snipping' in the Windows 10 search bar in the bottom left
Left click 'New' , then click and drag over the material you are encountering the issue with, letting go of the click when the whole area has been covered. Then press Ctrl+C (this is Copy), or alternatively left click 'Edit' and select Copy. Now include this copied material in the content you send in the email to Help Desk.
New Employee Guide
[The Short URL for this location is enmu.edu/newemployee]
It is our desire that your employment here will be both productive and enjoyable. As you begin here are a few tips and tutorials we hope will prove helpful. If your position is currently working remotely, start with the following link to setup your remote environment:
Faculty & Staff General Resources Page:
The ENMU Portal:
The ENMU Portal is the gateway to all of ENMU's online content. It can be accessed by clicking this link. Your log on credentials are the same as the ones you use to log on to your ENMU computer. The front page of the portal contains both an events and an academic calendar, your message inbox, and the QuickLaunch system, which contains links to many ENMU services and pages you may need. The Forms and Downloads tab contains documents such as leave request forms and benefit information in the Human Resources folder, or Banner account request forms and telephone manuals in the ITS/Telecommunications folder.
Physical Plant Work Request:
If you are having trouble with some physical aspect of your office, such as the lights or air conditioning, this is the website you need. The Physical Plant Work Request system, available by clicking here, is an easy way to contact our Physical Plant department for non-emergency issues. After filling out the simple form, you will receive an email confirming that your case has been entered.
Self-Service Banner, or , is a service located on the Portal Homepage on the left hand side under 'Launchpad. It allows employees and students a place to see and manipulate various information about themselves. Of particular concern for employees is the Employee tab, which has various subheadings. Generally, the two you will use most are the Leave Report and Tax Forms links. The Leave Report function is how you turn in your time off. Please note that you can only submit one leave report per pay period, so make sure you have all the leave filed before you submit.
Entering Leave Time (for Professional)
To enter leave time, click on and follow the tutorial below:
Outlook & Data Management
One thing you will need to be aware of as you begin your time here at Eastern is that, when it comes to your email account, we have a disk quota system in place. What this means is that you are allotted a certain amount of space, and if you go over it, you will no longer be able to send and receive emails. Luckily, there are ways of controlling your disk usage: you can delete or archive emails. To archive, click the 'File' button, select 'Tools', left click 'Mailbox Cleanup' ,and left click 'AutoArchive'.
Teams Calendar Management
A very useful tool for managing your schedule is the calendar tab in Teams, located on the left hand side.
This allows you to set up meetings and appointments.
You can use the Recurrence drop down menu while adding an appointment to set a series of appointments going forward.
The Scheduling Assistant, located as a top tab in the Calendar area of MS Teams, is another powerful tool for booking meetings.
To use it, click "Scheduling Assistant" on the ribbon and add names to your meeting to find a time everyone is available.
Guide for Remote Faculty and Staff
ENMU is committed to providing excellent technology resources to all of its faculty and staff, including those who are adjuncts, remote, or otherwise not based in an on-campus office. To this end, ITS has prepared a variety of options to help you maximize your productivity wherever you are. Here is a brief look at our main offerings:
If your position is currently working remotely, start with the following link to setup your remote environment: