Employee Training Resources
Your ENMU Digital Home:
SSB and submitting Word Orders:
Position dependent training:
Submitting Help Desk Tickets:
For Distance Learning technology help for Mediasite and Blackboard, you can reach out to firstname.lastname@example.org or call them at (575)562-2165
Use the snipping Tool as shown below when submitting a ticket to email@example.com
IMPORTANT NOTE :
New Employee Guide
Welcome to Eastern New Mexico University,
It is our desire that your employment here will be both productive and enjoyable. As you begin here are a few tips and videos we hope will prove helpful. Throughout this document, you will see video links. To view the videos, log in with your normal ENMU credentials, the same ones you log onto the Portal with.
The ENMU Portal: Video Link.
The ENMU Portal is the gateway to all of ENMU's online content. It can be accessed by clicking this link. Your log on credentials are the same as the ones you use to log on to your computer. The front page of the portal contains both an events and an academic calendar, your message inbox, and the QuickLaunch system, which contains links to many ENMU services and pages you may need. The Forms and Downloads tab contains documents such as leave request forms and benefit information in the Human Resources folder, or Banner account request forms and telephone manuals in the ITS/Telecommunications folder.
Physical Plant Work Request: Video Link.
If you are having trouble with some physical aspect of your office, such as the lights or air conditioning, this is the website you need. The Physical Plant Work Request system, available by clicking here, is an easy way to contact our Physical Plant department for non-emergency issues. After filling out the simple form, you will receive an email confirming that your case has been entered.
Self-Service Banner: Video Link.
Self-Service Banner, or SSB, is a service that allows employees and students a place to see and manipulate various information about themselves. Of particular concern for employees is the Employee tab, which has various subheadings. Generally, the two you will use most are the Leave Report and Tax Forms links. The Leave Report function is how you turn in your time off. Please note that you can only submit one leave report per pay period, so make sure you have all the leave filed before you submit.
Outlook 2013 Data Management: Video Link.
One thing you will need to be aware of as you begin your time here at Eastern is that, when it comes to your email account, we have a disk quota system in place. What this means is that you are allotted a certain amount of space, currently set at 4.5 GB, and if you go over it, you will no longer be able to send and receive emails. Luckily, there are ways of controlling your disk usage: you can delete or archive emails. To archive, click the File button, select Cleanup Tools, and click Archive.
Outlook 2013 Calendar Management: Video Link.
A very useful tool for managing your schedule is the Outlook 2013 calendar. This allows you to set up meetings and appointments. You can use the Recurrence button on the ribbon while adding an appointment to set a series of appointments going forward. The Scheduling Assistant is another powerful tool for booking meetings. To use it, click "Scheduling Assistant" on the ribbon and add names to your meeting to find a time everyone is available.
Guide for Remote Faculty and Staff
ENMU is committed to providing excellent technology resources to all of its faculty and staff, including those who are adjuncts, remote, or otherwise not based in an on-campus office. To this end, ITS has prepared a variety of options to help you maximize your productivity wherever you are. Here is a brief look at our main offerings:
If you have questions or concerns about the services mentioned above, please contact the office of the ITS Technical Trainer at 575-562-2678 or by emailing firstname.lastname@example.org.