INFORMATION TECHNOLOGY SERVICES (ITS)

STUDENTS

ENMU PORTAL

            The ENMU Portal is the heart of ENMU's online offerings, and contains a quick link system that will let you access your email, Banner, Blackboard, and more. Additionally, you can access forms, the Student Handbook and policy manuals, announcements, notifications of important events, and more. It can be accessed at my.enmu.edu.

BLACKBOARD

            Instructors for both online and on campus courses use Blackboard to:

• Communicate with students
• Post course syllabi
• Post assignments
• Keep in touch with students
• Set up discussion areas and assignment drop boxes
• Send Blackboard messages

To log in:

1.      Go to the MyENMU Portal (my.enmu.edu) with your username and password. (If you do not have this information, use the Account Pick up located on the Current Students Page under Online Services.)

2.      Select Blackboard in the LaunchPad on the left.

3.      All your classes should be listed. Click on the title to open the specified course homepage. If you experience any problems, contact the Blackboard helpdesk. Blackboard has maintenance every Friday from midnight to 4 a.m. during which time you may experience difficulties.

BLACKBOARD HELPDESK

Toll Free at 877.755.3668 or 575.562.4999

            If you need help with Blackboard or Mediasite, please call 575.562.4999 or use our toll free number: 877.755.3668. During the semester, Help Line hours are Monday-Friday 8 a.m. to 5 p.m. MST and Saturday 1 p.m. to 5 p.m. MST. Please note that the Help Line is closed on Sundays, Holidays and during University closures. If you are not able to login through the Portal, you may go to enmu.blackboard.com and use your current login and password to access Blackboard.

CAMPUS WIRELESS NETWORKS

            Wireless connectivity is available inside of all campus buildings, outside in the quad and student housing. Please contact the Helpdesk if you have any questions on connecting to the wireless network.

CAMPUS LABS

Follow this link for Campus Labs: https://my.enmu.edu/web/information-technology-services-its/client-services/labs

Network Access

            ENMU provides students with a network account which allows students to use:

• MyENMU Portal
• Lab computers
• Email
• Register for classes
• Check schedule
• View grades
• View account balances
• Create a personal web Portfolio (Tutorial: Your own personal E-Portfolio)

ACCOUNT PICKUP

Go to: www.enmu.edu/its-account-pickup. If you are in one of our computer labs on campus, double click the "activate account" icon. Activation is only necessary one time for the entire time you are enrolled at ENMU and you can access the information again, and print the information for your records. If you are not given your account information, please call the Helpdesk at 575.562.4357.

STUDENT EMAIL PASSWORD, FORGOTTEN OR NOT WORKING

Contact the Helpdesk at 575.562.4357 or visit the UCC computer lab desk to have your email password reset. You will be required to provide your ID card or ID number. Once the account information has been verified, the email password will be changed to a temporary password. At first login, you will be required to change your email password.

HARDWARE AND SOFTWARE MINIMUM REQUIREMENTS FOR PERSONAL COMPUTERS

• You must have anti-virus software installed on your computer. The software must be current and up to date.
• You must have a network card (NIC) or wireless network card installed on your computer.
• ITS recommends that you have Windows 10 installed on your computer so that support can be provided for you if a problem should arise. Your computer should meet the minimum system requirements to install Windows 10. Go to the following link for these requirements www.microsoft.com.
• ITS recommends that you install anti-spyware software such as Malwarebytes or Ad-Aware on your computer. These programs can be downloaded for free from www.malwarebytes.org or www.lavasoft.com.