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ILLiad Policies ILLiad Policies


Customers Served

• all current ENMU-Portales faculty, staff and students registered through ENMU-Portales
• all off-campus faculty teaching classes originating from the ENMU-Portales campus
• local, retired ENMU faculty members
• Ruidoso campus faculty, students, staff
• local residents with a current Guest Card, except those affiliated with other colleges and universities (students that pay tuition at other colleges and universities must obtain ILL services from their home institution); students registered only through ENMU-Roswell, and not ENMU-Portales, must obtain ILL services through the ENMU-Roswell campus library


Conditions of Service

• all requesters must register with Golden Library's ILLiad system and place their requests via their personal ILLiad accounts • books, articles, videos, DVD/CDs, etc., not owned by or electronically accessible via Golden Library may be requested by Portales campus customers and guests
• items not available full-text online, including items owned by Golden Library, may be requested by all ENMU distance education students, all ENMU off-campus faculty, and all Ruidoso campus faculty, students and staff
• there is no limit to the number of requests that can be placed
• there is a $100 limit, per semester, on book and article fees incurred to obtain requested material for faculty members and graduate students; however, faculty members may apply for additional funds, if approved by their dean, via the Request For Additional ILL Funds Form
• no fees will be incurred to obtain requested material for undergraduates or guests; exceptions may be made, at the discretion of ILL staff, for seniors working on senior projects
• we do not purchases theses and dissertations
• all circulating ILL material and Golden Library material must be returned by due date. For items not returned, requesters will be invoiced for the replacement cost of an item, plus a processing fee
• requesters who fail to return borrowed items, respond to repeated overdue notices, or remit payment for unreturned items will be blocked from the ILLiad system
• distance education undergraduates and graduate students, and off-campus faculty are permitted an additional 2 weeks, beyond the official borrowing terms of 3 weeks and 8 weeks, respectively, to return borrowed material in order to compensate for mailing time; requesters must return borrowed material at their own expense
• Golden Library has no control over the availability of materials or the lending terms and renewal policies of lending libraries


Services Provided

• we attempt to fill all valid requests for library material under the conditions stated above and for the designated customers we serve
• requested ILL material for Portales campus students and staff is placed at the Circulation Desk and requesters are notified to pick up their material via their ENMU email accounts; registered guests are notified by phone; Portales campus faculty receive both ILL and Golden Library material delivered directly to their offices
• requested ILL and Golden Library material for distance education students, off-campus faculty and Ruidos campus customers is sent directly to them
• some articles may be delivered electronically to customer ILLiad accounts (click the View Electronically Delivered Articles link when you log on to ILLiad) or to customer ENMU email accounts

Staging Enabled