Disability Policies and Procedures Disability Policies and Procedures


Eligibility Verification

Eligibility for students to receive services from a disabilities program at a given university is dependent upon the nature of the disability and its impact on learning. A person might meet eligibility requirements of vocational rehabilitation, disabled veterans or any other rehabilitation agency; however, he/she may not meet eligibility at the university.

Individuals are eligible for services at Eastern New Mexico University's Disability Services Office (DSO) who meet the following criteria:

  • Individuals must have a current diagnosis (three years or less depending on the disability).
  • The diagnosis must be made by an appropriate, qualified professional(s) i.e., licensed school psychologist, learning disabilities/educational specialist, medical doctor, optometrist, or psychiatrist.
  • Individuals must provide the Services for Students with Disabilities office with the diagnostic report and if available and appropriate, the most recent Individual Education Plan (IEP).
  • Individuals who were served as learning disabled in public or private schools through the 10th grade but do not have current documentation will be eligible for services but may be asked to update their documentation. To initiate services, the most recent diagnostic report and IEP must be provided.
  • Students with learning disabilities who transfer from another postsecondary institution must provide written verification from the previously attended school, which includes an account of the accommodations used. The most recent copy of the psycho-educational documentation is also required. If the last date of assessment is greater than three years old, the student may be retested; however, the lack of this recent testing does not make the student ineligible for services.


Once a student has been verified at the university level, a disability eligibility form should be completed and placed in the confidential file with documentation.

Documentation Guidelines

Documentation legitimizes a student's request for accommodation and, in general, should include the following:

  • Identification of the nature and extent of the disability,
  • Specific information on the functional limitation as related to the academic environment,
  • Description of the current course of treatment including medical side effects,
  • Prognosis for the disability,
  • Recommended reasonable accommodations

Register for Services


The student must register with the Disability Services Office (DSO) to request services. The student is not eligible for accommodations until he/she has requested services with the DSO and is certified eligible.
If you have a disability and would like to receive accommodations at Eastern New Mexico University, please complete the Application for Services form (LINK), and send it, along with your disability documentation, to the DSO. 

Please provide documentation from a licensed professional who has relevant training and experience diagnosing the reported condition. Documentation needs to be on letterhead, typed, dated, and signed. Diagnosis written on prescription pads, handwritten, or stamped with a signature will not be accepted. It is the student's responsibility to provide documentation, per the Documentation Guidelines (link).

Students Without Documentation

Some students contact our office who have not been tested for cognitive disabilities, such as a learning disability, attention deficit hyperactivity disorder, or a psychological disability but suspect that they may have one. Eastern New Mexico University does not have the resources to provide the necessary testing. DSO will provide students with a list of appropriate professionals who are qualified to conduct a diagnostic evaluation. Insurance companies sometimes pay for testing, but often they do not. In some cases, local service agencies can provide financial help to students.

Intake interview

A student should make an appointment to meet with the Disability Services Office (DSO) Director as soon as he/she is accepted at the university and has made a decision to attend. For out-of-state students, this meeting should take place as soon as the student is on campus. If interpreter services or special equipment is needed, out-of-state students should notify the DSO immediately upon acceptance. To provide the most efficient services, a two-week notice is beneficial.

Using the documentation, the student and DSO Director will collaboratively determine the most appropriate academic adjustments and review procedures for implementation.

Test Accommodations

The primary alternative testing accommodations are extended time and/or a distraction-reduced environment, or individual area if specified in the documentation. These arrangements are to be made with the Disability Services Office (DSO).
Requests for an extended time and/or a distraction-reduced, individual environment is a general request for many disabilities. Should the documentation support the need for an oral exam, reader or alternative format, special discussions with the instructor will be made. These discussions should begin the first week of the semester. The Director of Disability Services will act as liaison.

Extended time does not mean unlimited time.
Testing Guidelines

  • Students must give an Accommodation Form to the instructor within the first two weeks of the semester.
  • Students must complete an Exam Request Form with their professor and submit the completed form to the Disability Services Office (DSO) 48 hours prior to the date of an assigned test.
  • If it is a night class, students need to discuss with the instructor when s/he wants the student to take the test. They may do it earlier the same day or the next day, as all tests taken in the DSO must be completed by 5 P.M.
  • Students are not to transport tests for the faculty. (An exception is made for those students who are work-study employees for the DSO or the faculty.)
  • The exams will be taken in the DSO facilities. If a student has a behavior that is distracting to other students or the disability is such that it is impossible to be in a room with others, the student should point this out to the person scheduling the test.
  • Students needing adaptive equipment, scribes or readers should inform the person scheduling the test of this.



Forms Forms


The following forms are available. You will need the free Adobe Acrobat Reader installed on your computer in order to read the forms.

Rights and Responsibilities Rights and Responsibilities


Rights and Responsibilities of Students

In addition to notifying and documenting the need for accommodation(s), students with disabilities also have the following rights and responsibilities:

  • Equal access to all programs at each institution.
  • Disability-related records will be used to determine appropriate services and will be maintained separately from academic records.
  • Students initiate all requests for services and/or accommodations to the appropriate office at their institutions.
  • Students need to give institutions advance notice of needed accommodations(s).
  • Students will need to meet with the director of the disability services program for an intake appointment and discussion about the nature and impact of their disabilities.
  • Submission of documentation is not the same as the request for services; these are two different steps in the process of determination and provision of appropriate accommodations.
  • Generally, an Individualized Education Plan, 504 Plan or General Education Initiative from a secondary school does not provide thorough enough information for the documentation of disability and needed accommodations.
  • The Academic Accommodation Form does not relieve the student from attending class unless absences are indicated in the documentation of the disability.

Rights and responsibilities of the institution and the Disability Services Office:

  • The institution reserves the right to determine the appropriateness of submitted documentation and requests for accommodation(s) on a case-by-case basis, using the professional judgment of the Disability Services Director and staff.
  • Additional information may be requested to determine eligibility for services.
  • Relevant information regarding the student's disability may be shared with those who have a legitimate educational interest (i.e., seizure disorders).

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