SHROC (Speech & Hearing Clinic)

Welcome to the ENMU Speech and Hearing Rehabilitation Outreach Center information page.

The Speech and Hearing Rehabilitation Outreach Center at Eastern New Mexico University, affectionately known as the "Speech Clinic" by the CDIS students, provides high quality and affordable services to clients of all ages. We serve as a regional diagnostic and treatment center to help clients with a variety of communicative disorders. Our clinical services are available to the general public and are provided by both ENMU faculty, and CDIS graduate students under the supervision of a certified and licensed CCC-SLP (Speech-Language Pathologist) or CCC-A (Audiologist).

Clinical Mission

The Speech and Hearing Rehabilitation Outreach Center operates as a teaching clinic to provide an active learning environment in which undergraduate and graduate students observe and participate in the assessment and management of communication disorders through supervised clinical experiences.

Our mission is twofold:

To meet the needs of the community and to better serve those having communicative impairments by providing high quality but affordable diagnostic and rehabilitative services.
To provide an educational venue whereby CDIS students may obtain active learning practicum experiences within certification guidelines as specified by the American Speech-Language-Hearing Association

Speech, Language, and Swallowing Services

The ENMU SHROC provides diagnostic and rehabilitative services to clients with autism spectrum disorders, learning disabilities, struggles with language and literacy, cognitive challenges, and developmental delays, as well as those who have suffered a brain injury, stroke or other acquired progressive neurological disorders such as Parkinson's. We also provide services to people who stutter, for those who have difficulty pronouncing words, for clients who are having trouble with their voice or hearing, and for clients who have been affected by cleft lip or palate. Services are provided on campus or via telepractice. We also run aphasia, and social skills support groups. We house an augmentative and alternative communication lab, a speech science lab, and can also provide an endoscopic and stroboscopic assessment of voice, swallowing, and resonance. Our speech-language services include diagnosis and treatment of the following:

Articulation: Difficulty pronouncing sounds or words due to apraxia, dysarthria, structural/anatomical differences, traditional/phonological delays or disorders, and/or other etiologies.
Receptive/expressive language: Difficulty understanding and using language due to developmental delays, learning disabilities, or aphasia due to a stroke or brain injury.
Literacy: Difficulty with reading, including dyslexia, reading comprehension, and difficulties relating to spelling, composition, and written language.
Swallowing: Difficulty chewing or swallowing due to developmental delays, structural/anatomical differences, or following a stroke or accident.
Fluency: Difficulty with fluent expression of speech, to include stuttering and cluttering.
Voice and resonance: Difficulty with pitch, quality, loudness, or hyper/hyponasality of the voice; Gender affirming voice care
Aural habilitation/rehabilitation: Learning to use your hearing to the best of your ability and/or learning to compensate for a loss of hearing.
CAPD/LPD training: Learning to process auditory and/or linguistic input.
Accent/dialect modification: Reducing native dialects to approximate General American English pronunciation.
Endoscopic and stroboscopic assessment of the voice, swallowing, and resonance.
Augmentative and alternative communication services: Learning to use assistive technology to communicate.
Cognitive communication: Difficulty with any aspect of communication that is negatively affected or disrupted by cognition and may include difficulties with attention, perception, memory, organization, and executive functioning skills.
Social skills training: Difficulty interacting and communicating with others; This may include verbal and non-verbal challenges that interfere with educational progress, professional development, and positive and meaningful social relationships.

Audiology Services

Audiological services available include:

Hearing screening
Hearing testing (pure-tone audiometry)
Otoacoustic emittance
Tympanometry
Hearing aid selection, fitting, adjustment and maintenance
Educational audiology consultation

Information for Clients and Families

Please view the Welcome letter for client and families.

Please view the Clinic Handbook for clients and families here. Our fee schedule is listed in this Handbook and on our SHROC website. In an effort to keep our services affordable, we also offer a sliding fee scale based on income.

The ENMU Speech and Hearing Rehabilitation Outreach Center will only request information from outside sources and/or release information in a client's folder to outside agencies or professionals with written permission.

Hours of Operation

The ENMU SHROC is open Monday through Friday, from 9:00 am to 5:30 pm. The billing office closes at 5:00 pm. The clinic is closed on days that the university is also closed. In the event of weather conditions, ENMU may be closed. Weather closing information is available on the ENMU Information line at 575.562.4636.

Location

The Speech and Hearing Clinic is located on the second floor of Lea Hall on S. Avenue K on the ENMU campus. The elevator is located near the west entrance to the building.

Parking

Four parking spaces are reserved for the Speech Clinic in the parking lot in front of the Campus Union Building. Two additional parking spaces are reserved on the Campus Union circle drive next to Lea Hall. Handicap parking is available in the Campus Union parking lot and on the Campus Union circular drive.

Visitors need to secure a parking pass from the ENMU Department of Public Safety to avoid ticketing. Please contact the CDIS Support Specialist, Wendy Turner at 575.562.2156 for additional information, or if you experience difficulties with parking.

For More Information

Laura Bucknell
Rehabilitation Outreach Clinic Director
Clinical Supervisor
Location: Lea Hall (LH), Room 208
Phone: 575.562.4232

Payment

Service	Fee
Audiology Screening	Free
Audiological Evaluation	$50
Hearing Aid Evaluation	$75
Hearing Assistance Technology Evaluation	$75
Speech/Language Screening	Free
Speech/Language Evaluation	$50–$250
Speech/Language Therapy 1x week	$65 per semester
Speech/Language Therapy 2x week	$120 per semester
Speech/Language Therapy during Summer	$70 per semester

Payment is expected at the time of service. We accept cash, checks or credit cards. Please make checks payable to the Speech and Hearing Rehabilitation Outreach Center. There will be a $30.00 fee on any returned check. Therapy will be discontinued for non-payment of services or after three consecutively missed therapy appointments. Payment is non-refundable.

To keep our services affordable, we also offer a sliding fee scale based on income for individuals who need financial assistance. Download the application here or contact the CDIS Support Specialist, Ms. Turner.

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The Patient Bill of Rights (click for full version)

The right to a reasonable response to requests/needs for treatment or services
The right to considerate and respectful care
The right to make decision in collaboration with the physician/other involved health-care workers, involving hearth care
The right to information necessary to make treatment decisions that reflect wishes
The right to information at admission on grievance procedures and specific patient rights
The right to be informed of any human experimentation or research affecting treatment
The right to personal privacy within law's limits and to personal privacy and confidentiality of information
The right of the patient's guardian, next of kin, or authorized person to delineate the patient's wishes should he or she become incapable

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ADA Compliance

Students, faculty, staff, and clients of the ENMU Communicative Disorders Program are treated equitably without regard to age; citizenship; disability; ethnicity; gender; gender expression; gender identity; genetic information; national origin, including culture, language, dialect, and accent; race; religion; sex; sexual orientation; or veteran status. The institution and program comply with all applicable laws, regulation and executive orders, and we will not discriminate based on any category prohibited by applicable law. All faculty, students, student clinicians, and licensed supervisors are bound by the ASHA Code of Ethics.

Confidentiality and ASHA Code of Ethics

All faculty, student clinicians, and licensed supervisors are bound by the ASHA Code of Ethics. The guidelines ensure that competent and high-quality services are provided in a manner that is consistent with the professional code of ethics. All supervisors, student clinicians, and staff maintain client confidentiality in accordance with HIPAA requirements, and all records are kept in a secure location. All student clinicians sign a confidentiality statement each year stating they understand the terms of confidentiality and will abide by these terms. If you know or suspect that your personal health information has been handled improperly, please contact the HIPAA Officer, Wendy Turner, verbally or in writing to report the breach of confidentiality.

Accreditation Status

The Master of Science (M.S.) education program in speech-language pathology {residential, distance education} at Eastern New Mexico University is accredited by the Council on Academic Accreditation in Audiology and Speech-Language Pathology of the American Speech-Language-Hearing Association, 2200 Research Boulevard #310, Rockville, Maryland 20850, 800.498.2071 or 301.296.5700.

Council on Academic Accreditation

Licensing

All supervisors hold the Certificate of Clinical Competence from the American Speech-Language-Hearing Association as well as a current license to practice in the state of New Mexico. All student clinicians and supervisors carry liability insurance as recommended by the American Speech-Language-Hearing Association.